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HelpDesk/Support Technical Support

K-12 SaaS Support Analyst

Job in Topeka, Shawnee County, Kansas, 66652, USA
Listing for: Public Consulting Group
Full Time position
Listed on 2026-01-02
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support
  • Customer Service/HelpDesk
    HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 55500 - 68400 USD Yearly USD 55500.00 68400.00 YEAR
Job Description & How to Apply Below
A leading public sector solutions firm in Topeka, Kansas, is seeking a Support Desk Agent. The role involves managing customer requests within a fast-paced environment via the Zendesk platform, providing support for K12 education software products, and ensuring excellent customer service. Candidates should have 3+ years experience in SaaS support and hold a relevant degree. Compensation ranges from $55,500 to $68,400, with comprehensive benefits offered.
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