ITAM Program and Business Transformation Consultant

About Us

Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $16 billion global provider of IT solutions and services.

• Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.
• Continuous professional growth and leadership opportunities.
• Health, wellness, and financial benefits to offer peace of mind to you and your family.
• World-class facilities and the technology you need to thrive – in our offices or yours.

The ITAM Program and Business Transformation Consultant works with SHI’s customers to assist them in understanding how a customers’ Business Strategy should align with their ITAM Strategy and how their Software and Hardware Environments integrate from a holistic perspective and to guide the architecture for the most effective ITAM program(s) possible.

The Consultant will interact directly with customers (within the definition of consulting agreements and Statements of Work), with the primary objective to understand the customer’s current Business Goals and Objectives and how their ITAM program integrates with those goals and other critical IT and governance processes.

The consultant’s primary objective is to become a trusted advisor to the customer on Business alignment with ITAM, ITSM, and ITIL frameworks and how to implement them along with determining best ITAM tools that are fit for their purposes and discover any compliance–related issues.

• Lead customer workshops to align ITAM strategy with business transformation goals.
• Develop and build, as directed, new ITAM added value opportunities for our customers, for example delivering new state of the art ITAM related business alignment strategies.
• Facilitate maturity assessments and gap analyses across ITAM, ITSM, Fin Ops, and Cloud Governance.
• Develop transformation roadmaps and business cases for ITAM program evolution.
• Analyze customer environments to identify lifecycle process gaps and improvement opportunities.
• Producing and presenting intermediate, analytical, and results that ensure projects are conducted and closed to the satisfaction of all parties.
• Recommend fit-for-purpose ITAM tools and integrations aligned to business outcomes.
• Deliver high-impact presentations to C-Level stakeholders on ITAM value realization.
• Contribute to the development of SHI’s ITAM Transformation Framework, methodologies, and toolkits.
• Author thought leadership content (whitepapers, blogs, presentations) to support customer education.
• Collaborate with internal teams to evolve SHI’s ITAM service offerings and delivery models.
• Support sales teams in positioning ITAM transformation services during pre-sales engagements.
• Help shape Statements of Work and define measurable outcomes for consulting Ensure all engagements are delivered with high quality, ethical standards, and customer satisfaction.
• Maintain awareness of ISO standards, ITIL, and emerging best practices in ITAM and transformation.

• Organization:
  Can effectively coordinate multiple projects, delegate tasks where appropriate, and employ advanced organizational tools and methods.
• Critical Thinking:
  Can apply critical thinking skills to complex problems, identifying logical and illogical reasoning, and making strategic decisions.
• Teamwork:
  Can lead a team effectively, facilitating cooperation, sharing information, and ensuring that all team members are able to contribute to their full potential.
• Presenting:
  Can design and deliver engaging presentations, adapting the content and style to suit the audience, context, and medium.
• Communication:
  Can effectively communicate complex ideas and information to diverse audiences and can facilitate effective communication between others.
• Training:
  Can proactively seek out areas of improvement, initiate training programs, and contribute to innovative learning methods.
• Willingness to Learn:
  Can regularly integrate new skills and knowledge into daily work and is open to feedback and making changes accordingly.
• Detail-Oriented:
  Can manage complex tasks or projects, identifying errors or…