Tax Technology Senior Analyst

Job Description

What you can expect

This position is well-suited for someone with an analytical mindset, hands-on experience in data ingestion, validation, and transformation. A solid background in automation projects and the ability to collaborate effectively with cross‑functional teams are also beneficial. Candidates should be comfortable working in a global, distributed team environment with the ability to engage across time zones and adapt to flexible communication and schedules.

About the Team

The Tax Technology Senior Analyst will play a critical role in supporting the day‑to‑day success of the finance function on the Tax Team.

• Collaborating closely with internal finance stakeholders to understand business use cases, identifying improvement opportunities, defining requirements and scope.
• Taking ownership of developing and executing new and existing solutions while adhering to committed timelines and providing regular status updates.
• Developing a deep understanding of our enterprise billing system and relevant data to create best‑in‑class solutions through streamlined queries and workflows.
• Creating robust solutions to assess risks and provide analytical support to Zoom’s subject‑matter experts, including but not limited to assistance with audit support.
• Creating and maintaining comprehensive documentation of processes, system configurations, and automation workflows.
• Partnering with technical data and engineering teams to identify, ingest, validate, and transform data from new sources for use in reporting.
• Responsible for maintaining data quality and consistency with internal partners through effective reconciliation processes and procedures.
• Authoring, reviewing, and facilitating alignment on Business Requirement Documents (BRDs) by incorporating stakeholder feedback and ensuring cross‑functional buy‑in on project scope and deliverables.
• Supporting requirements gathering and user acceptance testing (UAT) during enterprise systems implementations and cross‑functional projects.
• Ensuring data security of relevant data stored in cloud systems by monitoring role access and partnering with data platform teams to provide recommendations.
• Reviewing, developing, and enhancing new and existing processes. Ensure compliance with corporate policies, Sarbanes‑Oxley (SOX), and data privacy rules and regulations.

• 3+ years of experience in a similar role providing operational and technical data analytical support within a corporate team or a global consulting firm. Experience with bridging the gap between technical and business teams in technology solutions and process improvements.
• 2+ years of direct experience writing and reviewing SQL queries, within a finance, accounting, or tax capacity. Experience with Python, VBA, or similar programming languages is nice to have.
• Experience with AI/LLM, RPA, Alteryx, Jira, Confluence, and Tableau is nice to have.
• Experience working with data collected from a variety of sources including Excel, flat files, databases, and APIs.
• Experience with interpreting and extracting large volumes of tax and/or transaction data from enterprise systems (Zuora, Avalara, Fonoa, Oracle, Salesforce, etc.) is nice to have.
• Experience building solutions subject to SOX controls, including interfacing with internal/external auditors and data privacy laws, is a nice‑to‑have.
• High level of detail‑orientation with an eye for accuracy is an absolute must.
• Excellent verbal and written communication skills are essential, with a demonstrated ability to create clear and comprehensive documentation.
• Continuous improvement mindset to bring best practices and efficiencies to repeatable processes.

Salary Range or On Target Earnings:

Minimum: $76,800.00

Maximum: $

As part of our award‑winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work‑life balance; and contribute to their community in meaningful ways.
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