IT Help Desk Analyst — Customer-Focused
Listed on 2026-10-11
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IT/Tech
HelpDesk/Support, IT Support, IT Business Analyst, Technical Support
ECCO Select seeks a Help Desk Analyst I to be the first contact for IT incidents for internal staff, contractors, and interns in a Topeka environment. You will deliver remote and occasional on-site support across Windows/Microsoft 365, Citrix, VPN, and devices, while documenting actions in Service Now.
The role emphasizes strong communication, problem solving, and teamwork, with on-call rotation and ongoing improvements to processes and knowledge articles.
We have an opening for a IT Help Desk Analyst I — Customer-Focused Support in Topeka, KS, United States within Management & Operations, IT & Technology.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the IT Help Desk Analyst I — Customer-Focused Support role in the description above.
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