Senior Network Engineer

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The Solar Winds SME is responsible for managing and optimizing the Solar Winds platform, including installation, upgrades, troubleshooting, SQL-based reporting, and dashboard development. This role partners with IT and business teams to deliver reliable monitoring, actionable insights, and continuous system improvements. The SME also provides documentation, best-practice guidance, and mentoring support for junior team members.

The Solar Winds SME is responsible for the end-to-end management, optimization, and support of the Solar Winds platform within the organization. This includes installation, upgrades, troubleshooting performance issues, advanced SQL reporting, and dashboard creation. The SME will work closely with IT and business stakeholders to ensure the monitoring environment delivers actionable insights and meets operational requirements.

Use your skills to make an impact

Key Responsibilities:

Basic to intermediate knowledge of networking fundamentals.

Install, configure, upgrade, and maintain Solar Winds network monitoring systems and modules.

Develop, optimize, and troubleshoot SQL queries to generate custom and ad-hoc reports.

Design, create, and maintain dashboards in Solar Winds to visualize performance metrics, alerts, and system status.

Troubleshoot and resolve Solar Winds performance issues, ensuring optimal functionality and reliability.

Analyze monitoring data to identify trends and recommend improvements.

Collaborate with internal teams to assess monitoring and reporting needs and deliver solutions.

Document system configurations, processes, troubleshooting steps, and reporting procedures.

Provide subject matter expertise and guidance on Solar Winds best practices and capabilities.

Support ongoing system enhancements, patches, and integrations.

Mentor and train junior team members as required.

Qualifications:

Bachelor's degree in Computer Science, Information Technology, or related field, or equivalent experience.
5+ years extensive hands-on experience with Solar Winds products (e.g., NPM, NCM, SAM).Advanced proficiency in SQL for developing, optimizing, and troubleshooting queries and reports.

Proven experience installing, upgrading, maintaining, and troubleshooting Solar Winds environments to ensure optimal performance, reliability, and availability.

Experience designing and maintaining dashboards in Solar Winds.

Solid understanding of network infrastructure, protocols, and monitoring concepts.

Excellent analytical, problem-solving, and communication skills.

Ability to work independently and collaboratively in a fast-paced environment.

Preferred Qualifications:

Relevant certifications in Solar Winds or network administration.

Experience with ITIL or similar service management frameworks.

Any

Experience with these tools and skills would be a bonus:

Thousand Eyes Live Action , Live Nx and Live Wire Viavi Splunk Cisco /Aruba/Palo Alto/Fortinet Shell Scripting or PythonAI Skills Linux Github /ADO/CICDScheduled Weekly Hours
40

Pay Range The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.$97,900 - $133,500 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart…