Bilingual Service Desk Tech - Mandarin/English; Night
Listed on 2026-10-19
-
Language/Bilingual
Bilingual, Technical Support, English Speaking -
IT/Tech
HelpDesk/Support, Technical Support
Logicalis, Inc. seeks a NOC help desk specialist fluent in Mandarin and English to perform initial incident triage and documentation, using Service Now, while working Sunday–Thursday, 9 PM–6 AM EST. The role focuses on swift issue resolution, clear customer communication, and adherence to ITIL processes.
You will escalate when needed, coordinate with vendors, and maintain knowledge of SLAs and core service offerings. Strong multitasking and independent work are essential.
This posting is for the Bilingual Service Desk Tech
- Mandarin/English (Night) role at Logicalis, Inc., based in Topeka, KS, United States.
Our organisation is growing, and we are hiring a Bilingual Service Desk Tech
- Mandarin/English (Night) in Topeka, KS, United States.
This position is for the Bilingual Service Desk Tech
- Mandarin/English (Night) role at Logicalis, Inc.
We are seeking a motivated Bilingual Service Desk Tech
- Mandarin/English (Night) to join Logicalis, Inc. in Topeka, KS, United States.
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