Senior Manager, Customer Experience & Ops Excellence
Listed on 2026-10-13
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Management
Operations Management, Project & Program Management, General Management
The Brink's Company is seeking a Sr. Manager of Customer Operational Excellence - Financial Institutions to lead the Customer Operations group and align claims, metrics, and service processes with the company's strategic plan.
You'll drive end-to-end service delivery, oversee a team of 5–9, manage 3–5 major customers, and partner with Product, Operations, and Technology to deliver exceptional customer experiences, embracing data-driven decisions.
The Senior Manager, Customer Experience & Ops Excellence position in the Management & Operations field is open for applications.
We are currently recruiting a Senior Manager, Customer Experience & Ops Excellence for our team in Topeka, KS, United States.
This is an excellent role to take on the Senior Manager, Customer Experience & Ops Excellence role at Brink's.
As a Senior Manager, Customer Experience & Ops Excellence, you will play an important part at Brink's in Topeka, KS, United States.
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