Senior Program Director, Medicaid Eligibility Operations | Onsite | Assistance

Senior Program Director, Medicaid Eligibility Operations | Onsite in Topeka, KS | Relocation Assistance Available

Date

Thursday, October 15, 2026

City

Topeka

State

KS

Country

United States

Working time

Full-time

Maximus is currently seeking an experienced Senior Program Director for a large-scale Medicaid Eligibility program in Topeka, Kansas.

This client-facing role provides full ownership of program performance, financial results (P&L), compliance, and service delivery for a complex, mission-critical public sector program.

The idea candidate has direct Medicaid eligibility determination experience and a proven track record of leading high-volume eligibility and contact center operations, ensuring regulatory compliance and operational excellence.

This is an onsite position in Topeka, KS, five days per week. Relocation assistance will be available.

This position is contingent upon contract award.

• Work/Life Balance Support
  - Flexibility tailored to your needs!
• Competitive Compensation
  - Bonuses based on performance included!
• Comprehensive Insurance Coverage
  - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
• Future Planning
  - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
• Unlimited Time Off Package
  - Enjoy UTO, Holidays, and extended sick leave, along with Short and Long Term Disability coverage.
• Holistic Wellness Support
  - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
• Recognition Platform
  - Acknowledge and appreciate outstanding employee contributions.
• Tuition Reimbursement
  - Invest in your ongoing education and development.
• Employee Perks and Discounts
  - Additional benefits and discounts exclusively for employees.
• Maximus Wellness Program and Resources
  - Access a range of wellness programs and resources tailored to your needs.
• Professional Development Opportunities
  - Participate in training programs, workshops, and conferences.
• Licensures and Certifications
  - Maximus assumes the expenses associated with renewing licenses and certifications for its employees.

• Lead one or more highly complex and/or enterprise-critical programs with broad accountability for outcomes, governance, and senior client relationships. May lead a single very large program or a portfolio of programs and typically oversee a substantial staffing footprint with responsibility for setting delivery strategy and operating model
• Define and drive program and functional strategies, establishing short- to mid-term objectives aligned with business and client priorities
• Provide full accountability for program financial performance, including budgeting, forecasting, resource allocation, profitability, and P&L management
• Establish the operating framework, workforce strategy, and resource model for large-scale programs, ensuring operational effectiveness, scalability, and achievement of financial and business objectives
• Develop, implement, and govern program-wide policies, procedures, standards, and controls to ensure operational consistency, compliance, risk mitigation, and audit readiness
• Resolve complex operational, financial, and organizational challenges while driving continuous improvement, innovation, efficiency, and scalability
• Lead and develop a multi-layered organization through performance management, coaching, succession planning, and leadership development
• Partner with senior executives and cross-functional leaders to establish priorities, allocate resources, and ensure successful execution of strategic initiatives
• Build and maintain strong customer, stakeholder, and industry relationships, communicating operational performance, technology initiatives, risks, and strategic priorities to support customer satisfaction, retention, and business growth
• Lead technology enablement and business development efforts, including adoption of operational technologies, solution development, strategic planning, and support of RFP, RFI, and RFQ responses

- Bachelor’s degree in a related discipline and 12+ years of progressive professional experience required, or an equivalent combination of education and experience.

• Bachelor's degree in related field required. Equivalent combination of experience and education considered in lieu of…