Triage Nurse- RN or LPN

Job Title:

Triage Nurse‑ RN or LPN

Classification:
Non-Exempt, Full-time.

Reporting Relationship:
Reports to the Medical Manager/Clinic Manager. Supervision Responsibilities:
No. Essential Role:
Provides professional assessment of patients' health concerns over the telephone to complement Grace Med Health Clinic’s mission of delivering primary health care services.

• Utilizes communication skills, knowledge of disease processes, and normal growth and development for all age groups to ascertain an accurate understanding of patients’ symptoms.
• Determines severity of the patient’s complaint; directs caller to appropriate emergency services if necessary; recommends medical follow-up per triage protocols and provides health information.
• Coordinates referrals with physicians, specialists, and ancillary services when needed.
• Maintains patient confidentiality at all times.
• Assists in development and documentation of protocols related to job functions.

• Graduate from an accredited school of nursing.
• Current State of Kansas licensure as an RN.
• Current CPR certification (obtained within 30 days of employment).
• Maintain appropriate licensure and certification, including meeting CME requirements.

• Public health and/or critical care experience preferred.

• Thorough knowledge of modern office practices, procedures, and equipment (computers, copiers, etc.).
• Works independently, organizes, monitors, and adjusts work to ensure accuracy and timeliness.
• Identifies and solves problems.
• Documents meticulously and works independently.
• Provides innovative input into office and process development.

• Embraces and personifies the mission and values of Grace Med with socio-economic and cultural sensitivity.
• Displays good verbal and written communication skills; follows oral instructions.
• Handles stressful situations.

Monday through Friday 8:00 am to 5:00 pm (schedule may vary).

Medical office environment; ability to sit/stand for long periods; bending, stooping, lifting up to 50 lbs.; interaction with physicians, patients, office personnel; potential exposure to blood/body fluids and hazardous substances; requires visual and auditory acuity and manual dexterity for computer use.

Disclaimer:
The above statements are intended to describe the general nature and level of work being performed and are not exhaustive lists.

This job description has been examined for compliance with the Americans with Disabilities Act (ADA) and the Fair Labor Standards Act (FLSA) (May 1995).

As an employee of Grace Med Health Clinic, Inc., you are bound by principles of medical ethics. You have a legal and moral obligation to protect the privacy of patients. You will have access to confidential information regarding patients and the practice’s confidential business. You must refrain from discussing personal information about a patient, their condition, finances, or company information with any third person.

Breach of this policy may result in termination. Review and signature of the Agreement is a condition of employment.