Store Team Member
Listed on 2026-01-12
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Retail
Retail Associate/ Customer Service, Cashier
Join to apply for the Store Team Member role at Academy Sports + Outdoors
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At Academy Sports + Outdoors, our purpose is to make it easier for everyone to enjoy more sports and outdoors. Our Store Team Members are essential to customer service, ensuring a fast, friendly experience, helping customers navigate our wide range of products, and impacting customer satisfaction and store profitability.
Job DescriptionThe position includes roles such as Outdoor Enthusiast, Sales Team Member (Apparel, Fishing & Hunting, Footwear, Sports), Store Cashier, Brand Specialist, Asset Protection Team Member, Custodian, Inventory Control Team Member, Merchandising Team Member, and Receiving Team Member.
Education & Experience- High school diploma or GED preferred.
- Associates or Bachelor’s in Criminal Justice preferred (Asset Protection Team Member only).
- Previous related work experience preferred.
- 4+ years of personal experience with outdoor hobbies; fishing and hunting experience preferred (Outdoor Enthusiast only).
- CPR and First Responder certification is a plus (Asset Protection Team Member only).
- Loss Prevention or Criminal Justice background is a plus (Asset Protection Team Member only).
- Excellent customer service orientation.
- Ability to connect, build rapport and engage customers; bilingual a plus.
- Effective problem solving and communication with customers and team members.
- Ability to execute multiple tasks with superior organizational skills and attention to detail.
- Read, interpret and follow documents such as safety rules, operation and maintenance instructions, plan‑ograms and procedure manuals.
- Basic math skills and common sense understanding.
- Operate and coach others on POS equipment (Cashier only).
- Write routine reports and correspondence (Cashier only).
- Working knowledge of inventory software and order processing systems (Cashier only).
- Passionate and well‑versed in outdoor hobbies such as fishing, hunting, competitive shooting and camping (Outdoor Enthusiast only).
- Meet federal and state requirements for selling and processing firearms transactions (Fishing and Hunting Sales Team Member only).
- Obtain/maintain FOID card (Illinois only) (Fishing and Hunting Sales Team Member only).
- Proficiently use equipment such as basic hand tools, receiving and cleaning equipment.
- Provide prompt, friendly customer service to all team members and customers.
- Emergency response procedures.
- Strong situational awareness and observation skills.
- Please see the job description for more details.
- Ability to work flexible schedules (nights, weekends, holidays) based on business needs.
- Acceptable hearing and vision to perform job duties.
- Adhere to company work hours, policies, procedures and rules governing professional staff behavior.
- Frequently required to walk, reach, and talk.
- Occasionally required to sit, climb, balance, stoop, kneel, crouch, push and pull.
- Constantly lift up to 10 pounds and occasionally lift up to 60 pounds.
- Constantly stand, handle, use fingers to grasp and use repetitive motions (hands, wrist and fingers).
- Specific vision abilities required: close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.
Part time
Academy is an Equal Opportunity Employer and does not discriminate with regard to employment opportunities or practices on the basis of race, religion, national origin, sex, age, disability, gender identity, sexual orientation, or any other category protected by law.
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