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Child and Family Services Advocate

Job in Topeka, Shawnee County, Kansas, 66652, USA
Listing for: TopekaPublicSchools
Full Time position
Listed on 2026-01-01
Job specializations:
  • Social Work
    Family Advocacy & Support Services, Child Development/Support
Job Description & How to Apply Below

Position Purpose

Under the supervision of the Head Start Principal/Director and the Family Service Coordinator, the Child and Family Services Advocate provides a vital role to the Head Start Family Services process. This position ensures program success in meeting the Family Engagement Outcomes on the Parent, Family and Community Engagement Framework.

Qualifications
  • High school diploma or GED
  • Maintain or obtain a Family Development Credential (FDC) or Associate’s degree in social work, human services, family services, counseling, or a related field within 18 months of hire
  • Bachelor’s Degree strongly preferred
  • Preference given for former or current Head Start parents
  • Preference given for Head Start experience
  • Experience and knowledge in social services field
  • Knowledge of community resources
  • Ability to connect with and communicate with families in a positive, healthy way
Duties/Responsibilities
  • ERSEA-Eligibility, Recruitment, Selection, Enrollment, Attendance
    • a. Assist families in application and enrollment process
    • b. Process application and assist families with paperwork and documentation requirements
    • c. Track student attendance and assist families in overcoming attendance barriers
    • d. Participate in recruitment efforts for the program
    • e. Initiate follow up phone calls with families
  • Family Partnership Agreement Process
    • a. Maintain an active caseload
    • b. Interview families on the Family Needs Assessment Survey helping families identify areas of strength and possible areas of need
    • c. Help families identify areas of need based on the Family Needs Assessment and areas where the family wants to form a goal.
    • d. Support families in efforts to complete family plan as part of the family partnership agreement this may include, but not limited to:
      • i. Seeking/making community referrals for families, such as food, clothing, housing, education, etc. through community resources available
      • ii. Providing contact information, referrals, help families schedule the appointments, etc.
      • iii. Provided crisis intervention partnerships (i.e., good relationship with the Rescue Mission to assist families in housing crisis-homelessness)
    • e. Home visits (or where safety is an identified concern, a neutral safe setting) that the family and family service worker have an opportunity to form a trusting relationship in which families are encouraged to share current situations, barriers, etc. that may be impacting their ability to make progress towards their Family Partnership Agreement.
    • f. On-going documentation - records of attendance/attendance data, phone calls, referrals, changes of family information, and goal progress
  • Professional Responsibilities
    • g. Documentation and reporting of family interactions and communication
    • h. Building duties (i.e., answering phones, greeting students and families)
    • i. Participate in the creation of program School Readiness Goals
    • j. Attend building, grant and district required meetings (i.e., pertinent faculty meetings, family meetings, professional development opportunities)
    • k. Stay current on Head Start Performance Standards and Program Instructions
    • l. Provide support in the area of health documentation
    • m. Assist in developing and implementing monthly family engagement events
    • n. Other duties as assigned
  • Knowledge, Skills, and Abilities
    • Basic computer skills in Google and Mircrosoft Office
    • Documentation skills
    • Experience and comfort with making presentations
    • Ability to collaborate and work constructively in a team
    • Thorough written and verbal communication skills
    • Ability to work independently as well as in a team
    • Good attention to detail
    • Ability to work with families with special needs, challenging behaviors, and who are culturally diverse
    • Experience following confidentiality guidelines
    • Enhance the effectiveness of Head Start Services
    • Establish and maintain effective working relationships with program staff
    • Positive attitude, compassionate and dedicated to helping others
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