Lead Production ML Engineer, CX Intelligence
Listed on 2026-10-16
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Software Development
Machine Learning/ ML Engineer, AI Engineer (Applied/Software)
Coinbase is seeking a Staff Machine Learning Engineer in the CX Intelligence group. You will design and deliver production ML systems powering Help Center and customer support runtimes, applying LLMs and advanced analytics to improve resolution, automation, safety, and user experience.
You will collaborate with product and engineering to define roadmaps, lead end-to-end ML projects, and mentor engineers while ensuring secure, observable, scalable systems with measurable improvements in workflow
We are looking to fill the Lead Production ML Engineer, CX Intelligence position at Coinbase, Inc. in Topeka, KS, United States.
Join us at Coinbase, Inc. as our next Lead Production ML Engineer, CX Intelligence in Topeka, KS, United States.
We are currently recruiting a Lead Production ML Engineer, CX Intelligence for our team in Topeka, KS, United States.
This is a great opening to take on the Lead Production ML Engineer, CX Intelligence role at Coinbase, Inc.
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