Director, Software Engineering - Platform & Tool Development

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Humana is committed to helping people achieve their best health by delivering innovative technology solutions that power exceptional member and provider experiences. The Director, Software Engineering (Platform & Tool Development) is a senior technology leader responsible for the engineering, architecture, development, delivery, and support of Humana's Enterprise Quality Engineering (EQE) technology ecosystem, including the Enterprise Quality Engineering Platform (EQE+), AI Workspace, AI-powered engineering tools, quality engineering applications, developer enablement solutions, automation platforms, and enterprise shared services.

This leader will oversee multiple engineering teams responsible for designing, developing, modernizing, and operating business-critical platforms and applications that support quality engineering, automation, AI adoption, engineering productivity, and enterprise delivery excellence. The Director will provide both strategic and hands-on technical leadership, ensuring engineering teams deliver highly scalable, secure, cloud-native solutions that meet enterprise reliability, performance, and operational excellence standards. The role requires deep expertise in modern software engineering, cloud platforms, distributed systems, AI-enabled technologies, platform engineering, and application development.

The Director will partner closely with Architecture, Product Management, Quality Engineering, Dev Ops, Security, Data & Analytics, and business leaders to deliver innovative technology solutions that accelerate Humana's digital transformation and engineering effectiveness initiatives.

Key Responsibilities Engineering Strategy & Technology Leadership Define and execute the technology vision, engineering strategy, and delivery roadmap for EQE+, AI Workspace, AI-powered engineering tools, and shared EQE applications. Drive software engineering excellence through modern architecture patterns, coding standards, engineering best practices, and operational discipline. Establish scalable technology solutions aligned with Humana's enterprise architecture and business objectives. Lead platform modernization initiatives leveraging cloud-native architectures, microservices, APIs, containerization, and event-driven architectures.

Serve as the senior technical leader responsible for engineering execution, technical direction, and delivery outcomes across the EQE technology portfolio. Application Development & Platform Engineering Oversee end-to-end software development lifecycle activities including design, development, testing, deployment, operations, and continuous improvement. Lead engineering teams responsible for the development and maintenance of:  Enterprise Quality Engineering Platform (EQE+) AI Workspace Quality engineering tools Developer Enablement Solutions Shared engineering services and applications Ensure high availability, scalability, performance, security, and maintainability across all platforms and applications.

Drive adoption of reusable services, components, frameworks, and enterprise development standards. Lead engineering initiatives leveraging AWS and Azure cloud platforms. Establish cloud-native engineering practices supporting scalability, resiliency, observability, and operational excellence. Partner with Dev Ops and Platform Engineering teams to establish CI/CD pipelines and automated deployment strategies. AI Engineering & Innovation Lead engineering efforts for AI-enabled platforms, tools, and services across the EQE organization.

Partner with enterprise AI teams to integrate Generative AI, Machine Learning, and intelligent automation capabilities into engineering platforms and workflows. Oversee development of AI-powered applications that improve engineering productivity, quality engineering effectiveness, and operational efficiency. Evaluate emerging AI technologies and drive adoption of innovative solutions that create measurable business value. Guide teams in implementing AI governance, security, compliance, and responsible AI practices.

Technical Leadership & Engineering Excellence Provide hands-on technical leadership and architectural guidance to software engineers, technical leads, and engineering managers. Mentor teams on software development methodologies, system design, cloud technologies, AI integration, and engineering best practices. Conduct design reviews, architecture reviews, code reviews, and technical assessments. Assist…