FedEx Customer Service Representative

Fed Ex customer service representatives provide accurate information, direct customer assistance, and administrative support. PC Windows skills and verbal communication are central to this interview position.

This customer service representative position supports efficient operations while promoting continued sales and potential incremental revenue. The work involves direct customer interface, administrative duties, and applying knowledge of Fed Ex Express and Ground products and services. Knowledge of Canadian Customs regulations is preferred.

• Provide accurate information and assistance to customers
• Handle direct customer interface professionally and clearly
• Perform administrative duties supporting efficient operations
• Promote continued sales and potential incremental revenue

• High school diploma or equivalent; college diploma preferred
• Excellent interpersonal and verbal communication skills
• Ability to operate in a PC Windows environment
• Good analytical, problem solving, and negotiation skills
• Ability to lift 70 pounds and maneuver 150 pound packages

Apply customer assistance, administrative, sales, and communication skills while supporting Fed Ex customers and operational efficiency.