Collections Specialist

Location:

On-Site – Toronto (TTC subway accessible)
Timeline:  immediate start – end of year (potential extension)
Payrate:  $23–$26/hour + 4% vacation pay
About the Opportunity  We are seeking an experienced  Collections Specialist  to join our team on a contract basis with an immediate start. This role is based on-site in Toronto and is conveniently accessible via TTC. This opportunity runs through the end of the year, with the potential for extension based on business needs and performance.
Reporting to the Controller, the Collections Specialist will play a key role in managing and improving the collections process, ensuring timely recovery of outstanding receivables, and maintaining strong client relationships.

Key Responsibilities  Customer Collections & Account Management   Conduct weekly outreach to delinquent accounts to review outstanding balances, confirm payment details, and secure payment commitments
Follow up on payment arrangements and escape where commitments are not met
Investigate and resolve billing discrepancies in collaboration with internal stakeholders
Review, reconcile, and prepare weekly summaries of delinquent accounts, detailing status updates and actions taken
Maintain accurate, up-to-date documentation of all collection activities within internal systems
Participate in regular accounts receivable meetings, providing updates on payment timelines and customer issues
Support the accounting team with payment allocation and reconciliation
Work with internal teams on account adjustments, including cancellations when required
Qualifications & Experience   Minimum 4+ years of experience in collections or accounts receivable
Post-secondary education in accounting, finance, or a related field is an asset
Strong understanding of collections processes and accounting/financial systems
Advanced proficiency in Microsoft Excel and MS Office Suite
Excellent communication skills, with confidence engaging across all levels of an organization
Strong organizational skills with the ability to manage multiple priorities and meet deadlines
Team-oriented mindset with the ability to collaborate effectively
Why Apply?
Immediate opportunity with competitive hourly compensation paid weekly
Opportunity to contribute to a collaborative and fast-paced finance team
If this describes you and you are able to join quite immediately, please apply today!
Vacancy Status:  This posting is for an existing vacancy.

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