Billing Manager

An established national law firm is seeking an experienced Billing Manager to oversee its legal billing function and provide leadership to a dedicated team supporting multiple practice areas.

This is an excellent opportunity for an experienced legal billing professional who enjoys leading people, improving processes, and partnering with lawyers and business services teams to ensure an efficient and client-focused billing operation. Reporting to senior finance leadership, the successful candidate will play an important role in supporting the firm's financial performance while fostering a collaborative, service-oriented culture.

• Join a nationally recognized law firm with a strong reputation for excellence
• Lead an experienced and collaborative billing team
• Make a meaningful impact on operational performance and client service
• Contribute to process improvements and ongoing systems enhancements
• Competitive compensation, comprehensive benefits, and opportunities for career growth
• Hybrid work environment that supports work-life balance

• Provide day-to-day leadership, mentorship, and support to the billing team
• Foster a culture of accountability, collaboration, and continuous learning
• Balance workloads, monitor productivity, and ensure service levels are consistently achieved
• Support employee development through coaching, performance management, and training initiatives

• Oversee the preparation, review, and delivery of client invoices while maintaining a high standard of accuracy
• Ensure billing activities are completed within established timelines and in accordance with client-specific requirements
• Work closely with lawyers and support staff to address billing questions, resolve discrepancies, and facilitate timely invoice processing
• Monitor billing trends and identify opportunities to improve turnaround times and overall efficiency
• Assist with financial close activities by ensuring billing milestones are achieved on schedule

• Develop strong working relationships with legal professionals, business services teams, and clients
• Serve as a trusted resource for billing-related inquiries and procedural guidance
• Promote a responsive, solutions-focused approach to internal and external client service
• Collaborate across departments to support the firm's overall financial objectives

• Evaluate existing workflows and recommend enhancements that improve accuracy, efficiency, and service delivery
• Support the implementation of new technologies, reporting tools, and operational initiatives
• Maintain effective controls and standardized procedures across the billing function
• Ensure billing practices align with client expectations, firm policies, and industry standards

• Progressive experience in legal billing within a law firm or comparable professional services environment
• Previous experience leading, mentoring, or supervising billing professionals
• Strong understanding of legal billing practices, electronic billing, and client-specific billing requirements
• Ability to prioritize multiple deadlines while maintaining exceptional attention to detail
• Excellent analytical, organizational, and problem-solving skills
• Strong communication skills with the ability to build credibility across all levels of the organization
• A proactive leadership style with a focus on continuous improvement and team development

• Experience working with legal financial management systems such as Aderant, Elite 3E, or similar platforms
• Familiarity with electronic billing applications and client billing portals
• Advanced Microsoft Excel skills, including reporting and data analysis

• Bachelor's degree in Accounting, Finance, Business, or a related discipline, or an equivalent combination of education and experience
• Demonstrated success leading billing operations within a legal or professional services environment
• Strong understanding of financial controls, compliance requirements, and operational best practices
• Ability to thrive in a fast-paced, deadline-driven environment while delivering exceptional client service