AR Coordinator

About the Opportunity Collections

• Run collections on aged AR: outreach, follow-up, payment plan negotiation, and escalation on delinquent accounts
• Manage AR reminder workflows and act as primary point of contact for customer payment discussions
• Flag at-risk accounts early and support write-off and escalation decision
• Maintain clean, organized records of customer communications and payment commitments in Hub Spot

• Apply incoming cash accurately against open invoices and reconcile against Stripe activity
• Investigate and resolve payment discrepancies, short-pays, and misapplied receipts
• Keep aging reports current and support internal AR reporting

• Partner with the billing and revenue side to resolve invoice disputes and confirm terms
• Handle billing tickets and internal AR follow-ups

• 2 to 4 years of experience in AR, collections, or cash application, ideally in a high-volume environment
• Working knowledge of Stripe and how invoice and payment data flows from it
• Hub Spot experience (contact and deal records, logging activity, pulling reports)
• Advanced Excel or Google Sheets (pivot tables, lookups, comfort with large datasets)
• Sharp attention to detail with a bias toward building systems over repeating manual tasks
• Ability to prioritize across multiple high-frequency workflows in a fast-paced environment
• Comfortable with direct customer contact and firm but professional collections conversations

$25 - $30 per hour

This position for employment is for a current vacancy with

Vaco/Highspring’sclient. You must currently reside within the Greater Toronto Area and be permitted to work in Canada to be considered for this opportunity. A recruiter will be in touch with you if your profile meets our client’s requirements for this role. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.

With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company’s 401(k) retirement plan. Additional disclaimer:
Unless otherwise noted in the job description, the position Vaco/Highspring is filing for is occupied. Please note, however, that Vaco/Highspring is regularly asked to provide talent to other organizations. By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. Submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied.

Further assessment of candidates beyond this initial phase within Vaco/Highspring will be otherwise assessed by recruiters and hiring managers. Vaco/Highspring does not have knowledge of the tools used by its clients in making final hiring decisions and cannot opine on their use of AI products.