Bilingual Disability Administrator II

Our client, a top insurance client in Canada is looking to hire a French Disability Administrator for their team with a contract of 12 months which is renewable and convertible. This role is Full Time Remote i.e. the candidate can be located anywhere in Canada.
Responsibilities:
o Process the Access Requests (file copy requests) by reviewing the request and the consent to identify correct information to send and authority to do so
o Doing the review of access requests meticulously and redacting third party information to avoid privacy breach
o Handling emails in several group email inboxes
o Setting up disability claims and/or handling follow-ups for claims
o Handling Client and Control Reports, issuing payments for vendor invoices
o Data entry (from claim forms to claims payment system - Navigator)
o Emailing and/or printing and sending out correspondence to claimants, clients or other stakeholders ensuring that privacy protocols are followed
o Assisting with new client onboarding - transfer of files
o New hire onboarding - Ordering IT equipment/access, coordinating with manager of new hire
o IT equipment ordering/support for existing employees.

Candidate Requirements/Must Have

Skills:

1) 2-3 years' experience data entry experience
2) Strong PC skills with experience using Adobe, Microsoft Office Suite, especially Word and Excel.
3) Data entry experience (experience using Navigator claims system is a bonus)
4) Attention to detail and accuracy - candidate must be comfortable with data entry work
5) Flexible, adaptable, and able to cope with high workload volumes and conflicting deadlines

Nice-To-Have

Skills:

1) Familiarity with medical terminology
2) Prior insurance company experience
3) Bilingual - Must be proficient in speaking and writing in both English and French.