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Healthcare Administration Medical Office Medical Receptionist

Administrative Assistant II, Medical

Job in Toronto, Ontario, M5A, Canada
Listing for: University Health Network
Full Time, Seasonal/Temporary, Contract position
Listed on 2026-01-03
Job specializations:
  • Administrative/Clerical
    Healthcare Administration, Medical Receptionist
  • Healthcare
    Healthcare Administration, Medical Office, Medical Receptionist
Job Description & How to Apply Below

Company Description

UHN is Canada’s No. 1 hospital and the world’s No. 1 publicly funded hospital. With 10 sites and more than 44,000 TeamUHN members. UHN consists of Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute, The Michener Institute of Education and West Park Healthcare Centre. As Canada's top research hospital, the scope of biomedical research and complexity of cases at UHN have made it a national and international source for discovery, education and patient care.

UHN has the largest hospital-based research program in Canada, with major research in neurosciences, cardiology, transplantation, oncology, surgical innovation, infectious diseases, genomic medicine and rehabilitation medicine. UHN is a research hospital affiliated with the University of Toronto.

UHN’s vision is to build A Healthier World and its only because of the talented and dedicated people who work here that we are continually bringing that vision closer to reality.

Job Description

Union: Non-Union
Site: Princess Margaret Cancer Centre
Department: Division of Medical Oncology & Hematology
Work Model: Hybrid
Reports to: Manager, Oncology and Hematology
Hours: Up to hours per week
Shifts: Weekdays;
Monday – Friday (Hybrid)
Status: Temporary Full Time (~18 months)
Closing Date: January 8, 2026

Position Summary
The Administrative Assistant II exercises judgment and independence in the performance of secretarial activities, the principal responsibilities include: utilizing knowledge of medical terminology and advanced functions to provide word processing/typing services to facilitate the production of moderate and/or complex documents/materials for assigned personnel; performing reception responsibilities; maintaining written and/or electronic calendar/schedule; administering and monitoring billing procedures and departmental budgeting records; ensuring efficient operation of the office, within the scope of authority;

modifying and maintaining electronic and paper information filing/retrieval methods, systems and/or formats; providing functional supervision to lower classified clerical position(s); performing clerical support functions, as assigned.

The Administrative Assistant II will be responsible for providing administrative, reception, and referral support within the Division of Medical Oncology and Hematology at UHN.

Duties

  • Overall responsibility is to ensure that all work from this office is deftly managed by being focused on effectively and efficiently managing constantly changing priorities related to a busy practice, calendar and schedule management and effective communication with all relevant parties
  • Support the timely and efficient processing of incoming referrals, scheduling/rescheduling of patient appointments, responding to patients' general inquiries, cancelling patient appointments, and completing reminder communications for scheduled patients
  • Complete administrative tasks that support data reporting requirements and a positive patient experience, meeting quality standards set out by UHN including registering patients, as needed, in UHN’s EPIC EMR (Electronic Medical Record) system
  • Exercise considerable judgment and have independence in providing administrative support to a busy service and excellent patient care; work proactively using critical thinking, accurate processing of information and self-directed follow through
  • Follow-up and upload documentation following patient consults with clinicians, nurse coordinators, and allied health, including transfer of notes back to referring clinician
  • Provide backup/cross-coverage support as a member of an operational administrative team
  • Ability to support physicians in various office locations ( Walk between UHN sites for assigned duties)

    • Qualifications

  • Completion of Secondary School or recognized equivalent
  • Completion of a recognized post-secondary office/medical administration program at the certificate level or equivalent
  • Two (2) years related administrative support experience
  • Experience working with EPIC EMR for managing referrals, appointment scheduling, and standard clinical operations is required
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