Clerical Assistant Clinics Specialty Clinics

Clerical Assistant – Specialty Clinics

Reporting directly to the Clinical Leader/Manager, the Clerical Assistant will be responsible for performing a broad range of administrative, secretarial, word processing and business support services for the 4CC specialty clinics.

• Provide administrative and secretarial support to the Clinical Leader/Manager and other members of the patient care team.
• Schedule patient procedures and outpatient follow‑ups using state‑of‑the‑art computer software.
• Liaise with various hospital departments such as payroll and purchasing to exchange information and resolve issues.
• Utilize computer equipment and software packages (word processing, spreadsheets, graphics) to generate correspondence, reports and documentation.
• Operate multi‑line telephones, greet and receive visitors (patients, families) and respond to inquiries including patient safety concerns.
• Transcribe and process physician orders in a timely and efficient manner.
• Collect unit statistics including nursing workload measurement.
• Perform other duties as assigned.

• Graduate of a recognized Medical Administration program or equivalent experience.
• Medical terminology certificate required.
• Excellent computer experience in Microsoft Office (Word, Excel, PowerPoint, Outlook), MS4 ADT, Soarian Clinicals, Soarian Scheduling.
• Proficiency in Sovera, Syngo, Connecting Ontario, ART (Ambulatory Referral Tracking), and Carestream preferred.
• Current clinic experience for specialty services preferred.
• Ability to work in a fast‑paced and demanding clinic environment.
• Communicates clearly and fluently in English; demonstrated oral English language skills for patient and team communication.
• Excellent interpersonal and communication skills.
• Highly organized and efficient time‑management skills.
• Problem solver.
• Maintains a calm and pleasant demeanor, uses good judgment and discretion, works well under pressure.
• Flexible in rotating job assignments.

Shifts are subject to change based on departmental needs.

Unity Health Toronto is committed to creating an accessible and inclusive organization. We strive to provide a recruitment process that is barrier‑free and in compliance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code. Please inform the Talent Acquisition Specialist if you require an accommodation at any stage of the recruitment process. All accommodation requests are handled with the utmost confidentiality, respecting your privacy and dignity.

Entry level

Part‑time

Administrative

Toronto, Ontario, Canada

CA $60,000 – CA $70,000