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Job Description & How to Apply Below
We are looking for a professional, upbeat Mail Center Manager to work in our Toronto, Ontario office in Canada
. There will be a two-week paid training
, one week in Toronto and one week will be conducted at our headquarters in Montebello, NY USA
.
To excel in this role, you should be comfortable working independently, speaking with clients on the phone and in person, able to think on your feet and have a positive, team-oriented attitude. If you enjoy assisting customers and want to make a career of it, this could be a great opportunity for you!
Responsibilities- Receive mail, scan into software and file appropriately li>
- Answer inbound calls and in person inquiries from customers in a prompt and professional manner
- Assist customers in person to retrieve their mail in a courteous fashion
- Ascertain level of assistance needed to resolve inquiry and elevate when appropriate
- Deliver all information in a positive, conversational, and compassionate manner to facilitate relationship development with clients
- Ensure the highest level of customer service
- Keep inventory of mail and office supplies and keep the corporate office informed when supplies need to be reordered
- Perform other customer service responsibilities to assist the corporate office during busy times
Upon customer direction, discard, shred, open & scan contents of mail and / or forward to an alternate location
- Ability to work independently and handle confidential mail with absolute discretion
- Results oriented
- Strong work ethic
- Organization skills are a must
- Excellent verbal and written communication skills
- Previous experience in an office coordinator role with an emphasis in customer service
To learn more about this dynamic organization please visit us at
iPostal1 is an Equal Opportunity employer and considers all applicants for employment without regard to race, color, religious creed, ancestry, religion, sex, sexual orientation, gender identity and/or expression, pregnancy, age, national origin, marital status, disability, military status, genetic information or any other category protected by law.#J-18808-LjbffrNote that applications are not being accepted from your jurisdiction for this job currently via this jobsite. Candidate preferences are the decision of the Employer or Recruiting Agent, and are controlled by them alone.
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