Workplace & Operations Specialist

Born in the Prairies, now part of a worldwide network, Skip is a tech company with an entrepreneurial spirit and a drive to be the best. We’re a people‑first, collaborative company with a fun, dynamic and innovative environment. Our vision is to empower everyday convenience. Whether it’s a Friday‑night feast, a post‑gym poke bowl, grabbing some groceries or sunscreen, our tech platform connects tens of millions of customers with hundreds of thousands of partners across the globe.

We are looking for a Workplace Experience & Culture Specialist who will serve as the heartbeat of our Toronto office. This is a high‑visibility role designed for a natural community builder—someone who possesses the rare blend of high‑level operational ownership and a magnetic, welcoming presence. You’ll be the driving force behind our office energy and the main curator of our daily environment.

You own the floor, actively moving through the space to serve as a vibrant, proactive presence who connects cross‑functional teams and ensures every employee feels integrated into our community. Operationally accountable, you treat the workspace as your own portfolio and drive standards accordingly—whether that means managing daily vendor relationships, tracking local office spend, flawlessly orchestrating an onsite event or sweating the small details like the office playlist and the perfect pantry selection.

You find genuine joy in the nuances that make people feel taken care of. Ultimately, you are the confident “go‑to” resource who spots cultural gaps and operational friction points, solving them entirely before they ever reach leadership’s desk.

You are sharp, proactive and eager to own the space—someone looking to build their career by running an office environment. Grounded in a hospitality‑minded or community‑management background, you find fulfilment in making others feel taken care of and are comfortable initiating conversation with all levels of the organization, from interns to executives. You are a problem solver who doesn’t wait for a to‑do list;

instead, you actively seek out gaps or friction points and resolve them before anyone else even notices. Balancing a public presence with exceptional behind‑the‑scenes execution, you can draft a high‑energy company announcement for Slack and immediately pivot to managing workplace budgets and details with total precision.

Location:

In‑person 5 days a week from our Toronto office. Reporting to:
Head of Workplace Strategy.

• Employee Engagement & Guest
  
  Experience:
  
  Act as the primary face of the Toronto office and the first point of contact for employees, visitors, and suppliers. Manage the reception area to ensure it is operational and immaculate at all times, welcoming guests with a white‑glove approach and partnering with HR to seamlessly execute onboarding and off‑boarding for employees.
• Event Management & Culture:
  Champion internal programs and orchestrate the end‑to‑end execution of local events such as office‑wide lunches, engagement events, and ad‑hoc team celebrations, as well as supporting external corporate events and team activities as needed.
• Workplace Operations:
  Drive daily facility safety protocols, serve as the local Health & Safety representative by completing monthly inspections and participating in emergency response programming. Proactively manage the facility ticket queue, resolve workspace concerns, and lead incident response and mitigation as issues arise.
• Vendor Management:
  Act as the primary liaison for critical workplace vendors, including supervising the cleaning team to ensure optimum office standards. Manage inventory, ordering, and maintaining consumables, food, snacks, and office supplies to keep the office running flawlessly.
• Data Administration:
  Maintain the administrative integrity of the office by tracking key workplace data, including occupancy trends and utility metrics. Manage the procurement process—raising purchase orders, reconciling invoices—and keep business operations running seamlessly.

• 2–3 years of experience in workplace experience, corporate hospitality, high‑end…