Patient Information Clerk at SickKids

Be the welcoming face for families at The Hospital for Sick Children as a Patient Information Clerk. This role prioritizes outstanding customer service and supports our renowned Ophthalmology and Vision Sciences clinic.

Join Sick Kids in a permanent, full-time position where you’ll assist patients and their families as they navigate our medical surgical clinic. As the first point of contact, your skills in organization and communication will ensure a smooth experience for everyone. You will provide essential administrative support, manage follow-up appointments, and maintain patient information systems with diligence.

Key Responsibilities:

• Greet patients and families upon arrival

• Schedule and coordinate follow-up appointments

• Organize and maintain patient charts and files

• Maintain electronic calendars and schedules

• Provide clerical support to healthcare staff

Requirements:

• Diploma from a Medical Administration program preferred

• Experience with patient registration systems, preferably Epic

• Strong communication and organizational skills

• Previous clerical experience in a medical environment

• Detail-oriented with excellent time management

Utilize your skills to ensure exceptional customer service and administrative support at Sick Kids.
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