Clerical Support Associate NICU​/Children Inpatient unit

Clerical Support Associate – NICU/Children's Inpatient Unit

Employment Status: Temporary Full-time

Duration: July 2027

Hours of Work: Rotating 12 hour days, including weekends and holidays

Location: Humber River Health, Willson Site

Labour Group: LiUNA

Reporting Relationship: Manager, Paediatrics & NICU

Hourly Rate: $29.111 - $30.131 (Liuna)

• Provides excellent reception/customer service, patient processing and maintenance of patient records. This includes registration of patients to the unit as well as booking/editing of patient appointments.
• Maintains/supports all clerical and communication functions in the inpatient services.
• Logging, maintaining and collection of statistics.
• Scheduling, replacing absent calls and payroll.
• Other related duties as required (ordering equipment and supplies).

• Must be a high school graduate or equivalent.
• Completed secretarial and medical terminology courses preferred.
• Knowledge of medical terminology is required.
• Minimum of one‑year full‑time recent clerical experience required.
• Computer skills required, keyboarding 40 wpm required.
• Meditech computer experience is required.
• Community‑wide scheduling experience required.
• Proficient in Excel.
• Must have excellent communication skills, both verbal and written.
• Excellent customer service skills required.
• Excellent organizational skills required, including an ability to prioritize a varied and busy workload and work with tight deadlines, frequent interruptions, and emergencies.
• Ability to work independently with minimum supervision, as well as in a team environment.
• Excellent attendance and discipline‑free record required.
• An understanding of equity, diversity, and inclusion principles as they relate to health practices is an asset.

We welcome applications from individuals of all equity‑deserving groups, including Indigenous peoples, racialized communities, persons living with disabilities, women, 2

SLGBTQ+ individuals, and seniors.

As an equal opportunity employer, Humber River Health complies with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. We do not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital status, family status, disability, or any other protected ground.

Accommodations are available throughout the recruitment process and employment. Please contact our recruitment team to discuss your needs confidentially.