Patient Admin Associate - Holland Rehab Services - Regular

Summary of Duties

The PAA will be supporting the Holland Rehab services including the outpatient rehab clinic as well as inpatient rehab staff. PAA is responsible for co-ordination of patient flow and patient activities; administrative services for the outpatient rehab clinic; scheduling, payroll, supplies management, data collection and administrative support to Holland Rehab services team.

• Two year Business/Office Administration diploma
• One year of Administrative/Business experience in a hospital/health care environment preferred
• Candidates who have successfully completed the hospitals PAA training will be given priority consideration
• Successful completion of a Medical Terminology course
• Competent in Microsoft Office, Sunnycare, VHS, Quadramed
• Excellent inter-personal skills and ability to work well with a diverse group of individuals
• Proven ability to manage high stress situations while completing multiple tasks and setting priorities in a fast-paced, high volume team environment
• Proven ability to organize work-flow and function under fluctuating case/workload demands for several services; time management, accuracy and attention to detail skills required
• Keyboarding at 40w.p.m. with maximum 5% error rate
• Proficiency with electronic payroll system is required
• Excellent problem solving skills, ability to deal with conflict and communicate appropriately with patients, families and staff
• Satisfactory attendance standards