Executive Assistant IV

Work Location

Toronto, Ontario, Canada

37.5

Administration

$85,000 - $105,000 CAD

At TD Bank Group (TD), everything we do is driven by our passion to provide legendary customer experiences. Within our Executive Assistants role, you provide a broad range of organizational and general workplace support to a Senior Executive Team member and the broader team.

If you're a committed and experienced administrative professional who can support executives and help maintain smooth business operations, we want you to join our team. As an Executive Assistant, you'll provide dedicated administrative support to a Senior Executive Team member along with a range of administrative or general workplace support to the broader team as assigned.

• Own and maintain calendar management for dedicated leader; troubleshoot conflicts with creative solutions
• Coordinate travel for leader, including supporting travel delay re-scheduling for national and international travel arrangements, and rescheduling meetings with internal/external parties
• Process expenses for leader and ensure timely completion
• Support leader to successfully deliver on enterprise-wide and board level commitments
• Ensure prompt responses to other internal Senior Executive leaders and requests from Board Members
• Assist in coordinating in-office or virtual meetings, townhalls or offsite events; booking meeting spaces, agenda development, technology setup, proving PowerPoint decks, event day troubleshooting and ordering catering with dietary restrictions
• Maintain confidentiality:
  Access to leaders' emails to assist in complex decision making on their behalf, prioritizing and performing important administrative tasks
• Apply appropriate due diligence to ensure accuracy in completing ad-hoc administrative tasks (e.g., reports, invoices, communications, tables, charts, files)
• Inform immediate team regularly on project status, and relevant information related to day-to-day activities
• Provide vacation/temporary coverage for colleagues, supporting additional leaders

• Provide leadership and direction to junior Executive Assistant members
• Work with complete autonomy alongside leader; may partner with Special Assistant or other leaders to finish unique tasks

• Provide support while ensuring quality service and professionalism at every interaction
• Participate fully as a member of the team and contribute to a positive work environment

• Undergraduate degree preferred with over 6 years of relevant experience
• Firm understanding of operational and business functions
• Ability to think strategically and multitask while meeting conflicting deadlines
• Experience coordinating travel arrangements and comfortable managing frequent changes
• Strong organizational skills to manage accountabilities while also managing leaders' administrative requirements
• Proven track record as an executive assistant
• Demonstrated leadership skills for mentoring junior colleagues
• Excellent communication skills with the ability to listen actively, ask questions and communicate effectively
• Ability to collaborate with other Executive Assistants, internal and external partners and board member equivalents
• Can efficiently interpret TD policies and help executives apply these standards in a fast-changing environment
• Extensive knowledge of Windows and Microsoft Office Suite and internet applications (Outlook, PowerPoint, Word, etc.)
• Strong judgment skills to apply discretion when working with confidential information

• Cover letter (one letter-sized page only)
• Resume (two letter-sized pages only)