Receptionist Associate

At Vanguard Investments Canada, we are committed to delivering an exceptional experience for our clients and employees. We are seeking a highly professional and detail-oriented Receptionist Associate to serve as the first point of contact for our office. This role plays a key part in shaping the day‑to‑day experience for both visitors and employees, ensuring a welcoming, seamless, and well‑run office environment.

• Client & Visitor Experience
  • Welcome clients, candidates, and visitors with a warm, professional presence that reflects Vanguard’s standards
  • Manage visitor check‑in, security protocols, and coordination with internal stakeholders
  • Escort visitors and vendors as needed
  • Support executive and client meetings, including room setup, coordination, and hospitality
• Front Desk & Communications
  • Manage incoming calls, inquiries, and general office communications with professionalism and accuracy
  • Ensure consistent front desk coverage and effective communication across the team
• Office Operations & Coordination
  • Oversee daily office activities, including mail distribution, couriers, and supply management
  • Coordinate with vendors (e.g., facilities, catering, building management) to support office needs
  • Maintain a clean, organized, and professional workspace, including reception and common areas
• Administrative & Team Support
  • Provide administrative support across the team as needed (e.g., scheduling, meeting coordination, document preparation)
  • Assist with team events, onboarding activities, and workplace initiatives
  • Support ad‑hoc requests, events, and projects
  • Support office safety procedures, including coordination during emergency situations

• 1–3 years of experience in reception, office administration, or a client‑facing role
• Experience in a corporate or financial services environment is an asset
• Post‑secondary education in business or office administration preferred
• Strong client service orientation with a professional and approachable presence
• Excellent communication skills (verbal and written)
• Highly organized with strong attention to detail
• Ability to manage multiple priorities with efficiency and sound judgment
• Proactive, dependable, and collaborative
• Proficiency with Microsoft Office tools (Outlook, Teams, Word, Excel)

• Expected Salary Range: $70,000 – $75,000
• Comprehensive benefits including health insurance, accident and life insurance, and retirement savings plans
• Performance‑based incentives, discretionary bonuses, and other perks may be included

Vanguard does not use artificial intelligence (AI) or automated decision‑making tools in its recruitment process. All application reviews and hiring decisions are made by our recruitment team.

Vanguard is committed to fostering an accessible and inclusive workplace. We are committed to providing barrier‑free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code. If you require accommodation at any stage of the recruitment process, please inform us and we will work with you to meet your needs.