Legal Operations Coordinator

Responsibilities

• Assist in drafting, editing, and distributing internal and external communications on behalf of the KLO team.
• Monitor and manage the KLO email inbox, ensuring timely responses to inquiries.
• Support the administration of legal technology, knowledge management, and vendor-led sessions.
• Maintain and update operational reports, user inventories, and tracking tools.
• Support KLO projects and initiatives by maintaining documentation and coordinating stakeholder communications.
• Organize and manage meetings, including scheduling and preparing agendas.
• Support and manage financial processes related to paraprofessional expenditures and reimbursements.
• Research and provide support for ad hoc projects to support the paraprofessional operations leadership team.
• Support vendor relationships by coordinating book orders and online subscriptions.
• Assist with passwords set-up for online legal and business research tools.

• Undergraduate degree or diploma in legal studies, paralegal studies, business administration, information studies, knowledge management, or a related field preferred.
• Minimum of 3-5 years of experience in legal operations, knowledge management, information and research services, project coordination, law firm administration, or a related professional services environment.
• Advanced proficiency in the entire Microsoft Office, including intermediate to advanced Excel and PowerPoint skills.
• Experience working with SharePoint, document management systems, knowledge management platforms, legal technology applications, or project management software.
• Strong understanding of financial processes, expense tracking and reporting.
• Familiarity with legal research resources, information services, records management, or knowledge management functions is considered an asset.
• Strong organizational and project coordination skills, with the ability to manage multiple priorities and competing deadlines.
• Demonstrated ability to work independently, exercise sound judgment, and proactively identify and resolve issues.
• Bilingual language skills (French/English) is considered an asset.
• Experience working with legal technology and knowledge management platforms such as iManage, Westlaw, Harvey, or similar solutions is considered an asset.