Workplace Operations Coordinator - IT Focus

Drive IT efficiency at Top Hat as a Workplace Operations Coordinator based in Toronto. This position emphasizes technology support while managing essential office tasks.

As an IT Support and Workplace Operations Coordinator, you'll report directly to the IT Manager while ensuring smooth end-user experiences. Located at our welcoming Toronto headquarters, you'll be involved in managing help desk requests, overseeing inventory, and coordinating administrative functions.

Your role is pivotal in creating an engaging environment for Top Hatters to thrive.

Key Responsibilities:

• Manage help desk support and ticket resolutions

• Oversee inventory management and hardware support

• Provide proactive networking troubleshooting and assistance

• Handle office supplies and maintenance tasks

• Coordinate on-site events and day-to-day office administration

Requirements:

• Minimum of 3 years experience in a Mac-oriented office

• Proficient in administrative tasks and spreadsheet applications

• Familiarity with Generative AI technologies

• Exceptional communication and organizational skills

• Physical ability to move furniture and use office equipment

Elevate Top Hat's workplace experience through outstanding IT support and operational excellence.
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