Sunnybrook Patient Administrative Associate Role

Explore the fulfilling role of Patient Administrative Associate at Sunnybrook Health Sciences Centre, located within the Peter Cipriano Centre for Seniors Health. This patient-facing position focuses on delivering crucial administrative services to support the clinical team.

As a Patient Administrative Associate, you will play an integral role in the outpatient care environment. Responsibilities include assisting with patient registration, scheduling, and maintaining accurate medical records. You will also support team communications and ensure that senior patients receive exemplary care.

Key Responsibilities:

• Provide patient administrative support within the Cipriano Centre

• Answer phone calls and manage departmental communication

• Oversee patient appointments and manage documentation in EMR

• Coordinate supplies and assist with project-related tasks

• Contribute to a collaborative interprofessional team work environment

Requirements:

• Completed Medical Office Administration program or equivalent

• At least two years of administrative experience in healthcare

• Proficient in MS Office and healthcare administrative software

• Excellent problem-solving and customer service skills

• Strong organizational skills and attention to detail

Support senior patients in achieving the best care possible at Sunnybrook in this key administrative role.
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