Building Service Administrator

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Toronto, ON, CA, 11111

Requisition Number: 105888

Building Service Administrator
- Toronto, ON

Schedule: Onsite Monday - Friday 8am to 5pm

Address: 20 Victoria St, 5th Floor, Toronto, ON M5C 2N8

Salary: Depending on experience, the salary is up to $60,000 CAD a year

Insight at a Glance

• 14,000+ engaged teammates globally
• $8.2 billion in revenue in 2025
• Certified as a Great Place to work in 9 Countries in 2025
• Fortune 500 Company (No. 447) in 2025
• Received 25+ industry and partner awards in the past year
• $1.4M+ total charitable contributions in 2024 by Insight globally

Now is the time to bring your expertise to Insight. We are not just a tech company; we are a people-first company. We believe that by unlocking the power of people and technology, we can accelerate transformation and achieve extraordinary results. As a Fortune 500 Solutions Integrator with deep expertise in cloud, data, AI, cybersecurity, and intelligent edge, we guide organizations through complex digital decisions.

As a Building Services Administrator, you will serve as the primary Facilities point of contact for the Toronto office, supporting day-to-day facilities operations, vendor coordination, office services, and employee requests. This role works closely with Canadian and U.S. Facilities teams to ensure a professional, safe, and well-maintained workplace environment. You will coordinate facilities-related service requests, manage vendor relationships, support office operations, and provide exceptional customer service to internal teammates, visitors, and external partners.

Primary Responsibilities

• Serve as the primary Facilities contact for the Toronto office.
• Support additional Canadian office locations as Facilities requests are received.
• Manage and coordinate vendor services, including:
• Building maintenance
• Plumbing
• Electrical and lighting repairs
• General facilities services
• Review, route, track, and follow up on Facilities requests through Service Now.
• Coordinate incoming and outgoing shipments, deliveries, and mail distribution.
• Assist with day-to-day office operations and administrative support activities.
• Provide professional front-facing support to employees, visitors, and vendors.
• Provide reception lunch coverage as needed.
• Partner with Facilities teams across Canada and the United States to ensure timely resolution of requests.
• Maintain accurate records of vendor activity, work orders, and service requests.
• Support workplace initiatives and facilities projects as assigned.
• Help ensure facilities services are delivered efficiently and in accordance with organizational standards.

Qualifications

• High school diploma with 4+ years of related experience, or a bachelor's degree with 1-2 years of related experience, or an equivalent combination of education and experience.
• Previous experience in Facilities Administration, Facilities Coordination, Office Services, Executive Administration, Workplace Services, or a related field.
• Experience managing vendor relationships and coordinating service providers.
• Exposure to Service Now or similar ticketing systems preferred.
• Strong organizational, prioritization, and multitasking skills.
• Excellent written and verbal communication skills.
• Strong customer service orientation with the ability to support multiple stakeholder groups.
• Ability to work independently in a fast-paced environment.
• Professional demeanor in an executive-facing office setting.

Preferred Qualifications

• Executive Assistant or Executive Administrator experience.
• Facilities certifications such as:
• FMP (Facilities Management Professional)
• CFM (Certified Facility Manager)

What you can expect
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