Administrative Associate-Clinic

Job in Toronto, Ontario, C6A, Canada

Listing for: Decisive Farming by TELUS Agriculture

Full Time position
Listed on 2026-09-20

Job specializations:

Administrative/Clerical
Office Administrator/ Coordinator, Medical Receptionist, Healthcare Administration, Front Desk/Receptionist

Salary/Wage Range or Industry Benchmark: 42000 - 54000 CAD Yearly CAD 42000.00 54000.00 YEAR

Description

Description
Location: Toronto - Bloor Street (in-clinic)
Status: Full-time
Schedule: Monday to Friday (7:30 am
-3:30 pm)

Create Awesome Experiences For Our Customers.

Join our team

TELUS Health is looking for an Administrative Associate to join an amazing multi-disciplinary team in our Toronto-Bloor Centre.

Here’s the impact you’ll make and what we’ll accomplish together

Under the direction of the Clinic Manager, the Administrative Associate will be responsible for greeting clients, managing the front desk, and performing a variety of administrative and clerical tasks.

Here’s How

Greet clients and visitors in friendly and professional manner both in person and over the phone
Register patients and provide guidance for completion of all necessary paperwork relating to their medical appointment
Answer phones, client questions and resolve customer complaints, escalating to appropriate party as required
Book appointments accurately in the scheduling system
Prepare patient files for the following day and regularly update patient files and database with medical and administrative information
Process payments by cash/debit/credit; reconcile daily transactions and prepare cash summary report
Invoice clients for services rendered
Prepare all outgoing mail via courier
Work collaboratively and effectively with all team members to provide a welcoming and client focused environment
Perform other general clinic/administrative duties including data entry, filing, faxing, photocopying, printing documents and maintaining tidiness in clinic, administrative areas and the front reception area

Qualifications Required Knowledge

1-2 years of relevant experience working in a fast paced environment, providing a high degree of customer service
Excellent command of the English language , both verbal and written
Exhibits a professional image, mature communication style and polished manner with clients
Ability to handle sensitive situations with tact while respecting patient confidentiality at all times
Exhibits strong work ethic and takes ownership to complete a task from start to finish
Demonstrates flexibility and the ability to work effectively in a team environment
Demonstrates effective organizational, multitasking and problem solving abilities
Exposure to patient databases and/or scheduling software would be ideal