Donor Record Coordinator - Foundation - Regular

Position: Donor Record Coordinator - Foundation - Regular Full-time 2026-18823
Title :
Donor Record Coordinator

Department :
Knowledge & Systems

Reports to :
Executive Director, Knowledge, Systems & Strategic Support

Existing Vacancy :
No

Location : 2075 Bayview Ave, North York, ON M4N 3M5 (K-Wing)

Who We Are
Sunnybrook Foundation inspires lasting support for Sunnybrook Health Sciences Centre, one of Canada’s largest and most dynamic health science centres impacting the lives of the more than 1.1 million patients it sees each year. Sunnybrook is ranked #3 in Canada and #30 worldwide in Newsweek Magazine’s World’s Best Hospitals 2026 list. This is the eighth consecutive year Sunnybrook has received this recognition.

Together with our donor community, Sunnybrook Foundation raises critical funds for Sunnybrook’s world class academic health sciences centre to achieve our shared vision to invent the future of health care. With ambitious goals ahead, the Foundation is committed to continuing to grow our results and impact as we help Sunnybrook to raise sights, uncover new possibilities, develop talent, and deliver exceptional care.

We are one team in pursuit of a common purpose – to inspire lasting support for Sunnybrook – and we are guided by our values:
Build Connectedness, Act with Integrity, Meaningful Collaboration and Strive for Excellence.

Why Join Us
At Sunnybrook Foundation, purpose and passion drive us. We lead with our values and know that our diversity makes us stronger. Here, your work will help raise funds to shape the future of one of the world’s best hospitals, contributing to innovation and a profound impact on the communities we serve. You will collaborate, learn, and grow with a team united in our ambition.

Position Overview
The Donor Record Coordinator is responsible for entering critical donor and constituent data accurately, on time, and consistently in BBCRM. This role is responsible for fields that are restricted to protect data, and safeguards data quality by applying consistent standards, validating source information, and resolving discrepancies. Working within the Data team, the Coordinator ensures critical CRM information is reliable for fundraising, reporting, analytics, and decision-making.

During Project Neptune implementation, the role will report to the Project Neptune Director and provide dedicated support for data clean-up, migration readiness, and other implementation activities as required.

Key Duties and Responsibilities

Responsible for maintaining the accuracy and quality of data within locked down BBCRM fields.

Enters and maintains critical constituent information including biographical, relationship, and other critical data elements in accordance with established data standards and controls

Validates and ensures information is complete, accurate and consistently maintained across all records to support data management and reliable reporting

Review data requests from Foundation teams, validate and process updates within established time frames.

Identify and correct data errors, duplicates, and inconsistencies in locked fields; elevate systemic issues.

Maintain documentation of data entry procedures for restricted fields to support consistency and continuity.

Identify opportunities to improve the efficiency, consistency, and accuracy of record-maintenance processes.

Flag recurring data-quality issues that indicate a training or compliance gap and provide recommendations to close gaps

Support periodic data audits and quality checks led by the Data team.

Qualifications and Competencies
Below are qualifications and competencies we believe the successful candidate will need for this role:

2+ years of experience in database administration, records management, or data entry, ideally in a fundraising, advancement, or CRM environment.

Strong attention to…