Facility Coordinator

JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

Facilities Coordinator – Toronto Position Summary The Facilities Coordinator provides operational and administrative support for the day-to-day workplace and facilities functions within a Toronto office environment. This hybrid role is primarily responsible for supporting mail room operations, office and meeting space setup activities, and general facilities coordination tasks while assisting with administrative support as needed.

The ideal candidate is organized, service-oriented, adaptable, and comfortable working in a fast-paced office environment with a variety of responsibilities.

Key Responsibilities Mail Room Operations Manage incoming and outgoing mail, courier services, and package distribution.

Coordinate shipping and receiving activities, including tracking and delivery support.

Maintain mail room organization, inventory, and operational standards.

Liaise with courier vendors and building management regarding deliveries and logistics.

Facilities and Floor Support Assist with office, meeting room, and event space setups and reconfigurations.

Support daily office walkthroughs to ensure workplace standards are maintained.

Coordinate minor facilities requests and escalate maintenance issues as needed.

Assist with furniture moves, supply replenishment, and workspace readiness activities.

Administrative Support Provide general administrative support to the facilities or workplace team.

Assist with invoice processing, purchase orders, and vendor coordination.

Maintain facilities records, logs, and operational documentation.

Support scheduling and coordination for workplace initiatives and projects.

Workplace Experience Serve as a point of contact for employee facilities-related requests.

Help maintain a clean, organized, and professional office environment.

Support employee and visitor experience initiatives as needed.

Health, Safety, and Compliance Support workplace safety procedures and emergency preparedness activities.

Assist with maintaining compliance with office and building policies.

Report safety or operational concerns promptly.

Qualifications High school diploma or equivalent required; post-secondary education preferred.
1–3 years of experience in facilities coordination, office services, mail room operations, or administrative support.

Experience in a corporate office environment preferred.

Familiarity with mail and shipping processes and general office operations.

Proficiency with Microsoft Office applications.

Skills and Competencies Strong organizational and multitasking skills

Excellent customer service and communication abilities

Ability to prioritize and manage changing daily responsibilities

Strong attention to detail and reliability

Team-oriented with a proactive approach to problem-solving

Ability to perform light physical tasks related to mail handling and office setup

Working Conditions Standard work schedule is Monday through Friday during regular business hours.

Hybrid role based in Toronto with regular onsite presence required to support office operations.

Position may require lifting, moving packages, and supporting office…