Clinical Receptionist

Since 1996, HR Associates has been a trusted partner to public and broader public sector organizations across Ontario. We specialize in placing interim professionals and administrative resources within the public, broader public, and not-for-profit sectors. Our consultants bring deep domain experience, a rigorous selection approach, and a strong commitment to client confidentiality.

Clinical Receptionist
Our public sector client is seeking a professional and client-focused Clinical Receptionist for a long-term assignment.

This is a front-line role responsible for supporting day-to-day clinical reception operations while ensuring a welcoming and efficient experience for patients and visitors. You will serve as the first point of contact, manage appointment scheduling, support client registration processes, and provide administrative assistance to the clinical team.

In this role, you will coordinate incoming calls, maintain accurate client records, support documentation and office processes, and ensure adherence to established protocols within a community-based healthcare environment.

Key Responsibilities
Greet and direct patients and visitors in a professional and courteous manner
Manage incoming calls and route inquiries appropriately
Support client registration and appointment scheduling
Maintain accurate and confidential client records
Provide administrative support to clinical staff
Assist with documentation, forms, and office supply coordination
Support crisis response procedures when required
Ensure a high standard of client service and data quality

Qualifications
1–2+ years of experience in a medical or healthcare reception environment
Strong organizational and multitasking abilities
Excellent verbal and written communication skills
Ability to manage sensitive and confidential information
Strong interpersonal skills and ability to work both independently and within a team

Experience with electronic medical records (EMR) systems is preferred

Value of Interim Opportunities
Exposure to meaningful work within respected public-sector organizations
Opportunity to contribute to community-focused healthcare services
Expand your professional network and administrative skillset
Flexibility between long-term career opportunities
Ideal for professionals seeking project-based or contract work

If you require an accessibility accommodation during the recruitment process, please call  x.235.