Mail & Document Processing Associate

Scarborough, Canada | Posted on 09/22/2026

Join an exciting opportunity in the sector of printing for our client and contribute to the efficient management of information, documents, and operational workflows. Working in a professional environment, you will play an important role in supporting day-to-day business operations while helping maintain high standards of quality, accuracy, and service delivery.

• Hourly salary of $18.75.
• Weekday schedule from 8:00 am to 5:00 pm.
• On-site work in a dynamic environment.

• Receive, sort, process, track, and distribute inbound and outbound mail, courier shipments, registered mail, accountable mail, and interoffice correspondence while maintaining chain-of-custody procedures and supporting mail movement activities.
• Prepare, sort, batch, classify, and route documents for digital capture workflows, including the handling of confidential, priority, and exception items in accordance with operational procedures.

• Operate scanning equipment, digitize physical documents, verify image quality and document integrity, perform rescans when required, and process exception items while meeting productivity standards.

• Enter, verify, classify, and update information from scanned documents and correspondence while maintaining established production and accuracy standards.

• Review scanned images, indexed records, document classifications, and metadata, identify quality or workflow issues, and participate in audit and continuous improvement activities.

• Respond to operational inquiries, maintain production logs and workflow documentation, participate in team meetings, and support special projects and backlog reduction initiatives.

• Operate equipment safely, perform routine checks and cleaning, report malfunctions, maintain organized workstations, and follow workplace health and safety procedures.

• Strong keyboarding and data entry skills.
• Proficiency with Microsoft Outlook, Excel, and Word.
• Ability to work with high volumes of documents while maintaining quality standards.
• Ability to follow documented procedures consistently.
• Basic troubleshooting and problem-solving skills.
• Experience handling confidential information with discretion.

• Capacity to lift and move boxes and document containers up to 50 lbs.
• Capacity to stand or sit for extended periods.
• Manual dexterity for document preparation and keyboard-intensive activities.
• Capacity to perform repetitive scanning, sorting, and data entry tasks.
• Capacity to push carts and transport document batches throughout the facility.
• Attention to detail and accuracy.
• Organizational skills.
• Verbal communication skills.
• Written communication skills.