Dental Receptionist - Oral Surgeon Office

Toronto, ON

• Experienced Dental Receptionist or Medical Receptionist
• HARP certification is an asset

• Tracker software system - Can be trained but would be asset if you know Tracker
• Good and FAST typing skills are a MUST. You will be responsible for typing many letters to referring dentists
• Paperless Office
• Can work independently once trained

Mon to Thurs 8:30-5, Fri 9-3

• $28.00 - $30.00 per hour depending on experience and performance

• Greet patients in a warm and welcoming manner
• Make a great first impression ideally creating long term loyal patient relationships
• Schedule/confirm patient appointments by telephone and in person
• Communicate pre/post instructions to patients when needed (eg: are they on blood thinners etc.)
• Send confirmation of appointments via email and telephone and make follow-up calls/emails
• Provide patients with information regarding the dental office and direct calls appropriately
• Prepare and submit pre-determinations from treatment plans
• Verify procedures completed, collect payments, and submit insurance claims electronically
• Receive and distribute mail, enter and scan payments and referral documents
• Accurately maintain charts and patient records
• Keep track of supplies and order supplies as needed

• Dynamic, energetic, and professional personality is key
• Highly organized quick learner with analytical thinking that allows for effective team work
• Must have excellent command of the English language (both oral and written)
• Must be able to multi-task, be self-motivated and be able to work independently
• Must be able to process high volumes of work, quickly, efficiently and accurately