Senior Administrative Assistant

The Senior Administrative Assistant will be responsible for providing administrative/clerical support on claims and internal PLP matters. You are a dynamic self-starter who can function in a demanding, fast-paced environment. You are extremely organized, possess excellent communication skills and have a keen eye for detail with a focus on achieving excellence.

Position:
Senior Administrative Assistant, PLP

Employment Type:

12 month contract
Reason for Opening:
Maternity leave
Salary: $52, 000 - $55, 000

Hours:

Monday - Friday 8:30
-4:30pm (35 hour work week)

Start Date:

October 12th, 2026
Hybrid:
Primarily remote (some meetings in-person)

Advantages
-80% health & dental benefits
-3 weeks paid time off
-The team is majorly remote. In office demands sometimes.
-Work laptop provided

Responsibilities
-Provide administrative support by preparing, drafting, and formatting correspondence for the assigned lawyer; communicate with internal and external parties on behalf of the lawyer (i.e. members, experts, external defense counsel, reinsurer and College staff)
-Oversee calendar management, including monitoring and/or managing the lawyer(s) Outlook calendar. This includes arranging internal and external meetings, responding to changing priorities; and the preparation of supporting material
-Facilitate case file management, including processing and triaging correspondence in accordance with internal guidelines; review upcoming deadlines and work requirements with the team; manage the flow of work to the lawyer (such as documents for review/signature); generate claim history, calculate appropriate deductibles and prepare the deductible request for lawyer approval
-Assume responsibility for preparing case materials for the PLP Deductible Committee for waiver/reduction of deductibles
-Manage case management system updates, including entering important dates (mediation, settlement conferences, pre-trial and trial etc.); reviewing incoming/outgoing materials and determining appropriate bring forward dates; maintaining and updating case contacts information in PLP’s case management system
-Perform accounting-related tasks, including processing incoming settlements, legal and expert fees payment requests while ensuring requests meet department requirements; contacting external stakeholders for proper documentation when deficient; complete payment and invoice requisitions
-Support the Executive Director and Supervisor – Administrative Services with other functions as assigned
-Provide backup support to law clerks as required
-Other duties as assigned

Qualifications
-Completion of a 2-3 year community college program
-Minimum of 3 years’ legal administrative experience, preferably in insurance, medical malpractice and/or personal injury law
-Proficiency with Microsoft Office and Adobe; knowledge of case management systems (particularly MS Dynamics 365) is an asset
-Excellent written/oral communications with a keen eye for detail, including strong typing skills and organization
-Ability to execute a high volume of work quickly, autonomously and accurately within a fast-paced environment
-Proficiency when working under pressure to meet competing deadlines; demonstrated proactivity when executing tasks
-Demonstrated excellent client service experience
-Natural curiosity to ask questions, review research, look at data and find evidence
-Relying on best practices, data, research and/or evidence in making informed decisions
-Ability to collaborate effectively within a team environment
-Knowledge of medical/dental terminology is an asset
-Proficiency in French is an asset

Summary
If this role interests you and you think you would be a good fit I encourage you to apply. Looking forward to reading your resumes!

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