Administrative Manager

Keep Fix One's operations running smoothly by coordinating schedules, managing office systems, and supporting communication across sales, service, and field teams.
From coordinating schedules to maintaining office systems, you’ll keep the day-to-day operations running smoothly — and make a tangible impact on how the business works at every step.
Coordinate scheduling and dispatch for service teams and field technicians
Manage customer communication, inquiries, and service updates
Maintain accurate records, documentation, and filing systems
Support invoicing, billing, and payment processing workflows
Handle office administration, supplies, and vendor coordination
Assist with onboarding new team members and contractors
Coordinate between sales, operations, and field teams
Track service metrics, completion rates, and operational KPIs
2+ years of administrative, office management, or operations experience
Strong organizational skills and attention to detail
Comfortable with scheduling software, CRM systems, and standard office tools
Ability to manage multiple priorities and work independently
Problem-solving mindset and proactive approach to operations
Customer service experience is an asset
Opportunity to shape how we work and not just follow a process
Interesting projects with a direct impact on business growth
Supportive, fast-growing team
Competitive compensation
Flexible hybrid work options (Toronto & Ottawa offices)
Permanent Residency (PR) support may be available to eligible foreign workers, subject to individual application requirements