Assistant Facility Manager

Assistant Facilities Manager – Toronto  Position Summary  The Assistant Facilities Manager supports the day‑to‑day facilities operations for a corporate office location in Toronto while assisting with select projects and operational support for additional local offices as needed. This role partners closely with the Facilities Manager and key stakeholders to help ensure a safe, efficient, and well‑maintained workplace environment. The ideal candidate is highly organized, customer‑service‑oriented, and capable of managing multiple priorities in a fast‑paced office environment.

Key Responsibilities  Facilities Operations   Support daily facilities operations for the assigned Toronto office location.
Coordinate maintenance requests and follow through to resolution.
Assist in managing preventive and corrective maintenance programs.
Monitor workplace conditions to ensure cleanliness, safety, and operational efficiency.
Support office moves, furniture reconfigurations, and workplace projects.
Vendor and Service Coordination   Coordinate with vendors and service providers including janitorial, maintenance, and security teams.
Monitor vendor performance and elevate issues when necessary.
Assist with service scheduling, work orders, and invoice processing.
Workplace Experience and Customer Service   Serve as a point of contact for employees regarding facilities‑related requests and concerns.
Support workplace initiatives and employee experience programs.
Help maintain a professional and welcoming office environment.
Health, Safety, and Compliance   Assist with health and safety inspections and compliance activities.
Support emergency preparedness procedures and building safety programs.
Maintain accurate facilities documentation and records.
Administrative and Reporting Support   Assist with budget tracking, purchase orders, and invoice reconciliation.
Maintain facilities reports, maintenance logs, and operational documentation.
Support reporting on key operational metrics and service levels.
Stretch Assignments and Project Support   Provide operational support and project assistance for other local office locations as assigned.
Participate in facilities improvement initiatives and special projects across the local portfolio.
Qualifications   Bachelor’s degree or diploma in Facilities Management, Business Administration, or related field preferred.
3–5 years of facilities coordination or facilities management experience.
Experience supporting corporate office environments preferred.
Familiarity with building operations and vendor coordination.
Proficiency with Microsoft Office applications and facilities management systems.
Knowledge of workplace health and safety practices in Ontario.
Skills and Competencies   Strong organizational and multitasking abilities
Excellent customer service and communication skills
Strong attention to detail and follow-through
Ability to work independently and collaboratively
Problem‑solving and time management skills
Ability to manage changing priorities in a dynamic environment
Working Conditions   Standard work schedule is Monday through Friday during regular business hours.
Position is based onsite in Toronto.
Occasional travel to other local office locations may be required.
Occasional after‑hours support may be required for office projects or operational needs.
Preferred Attributes   Experience in a multi‑site office environment.
Strong interpersonal and stakeholder management skills.
Interest in professional growth within facilities management and workplace operations.