Technical Service Manager in Automotive

Position: Technical Service Manager in Automotive Sector
Transform after-sales services as a Technical Quality Manager, focusing on warranty processes and dealer training. Play a pivotal role in automotive product launches and service excellence.

This influential position requires more than five years of experience in the environmental of after-sales in a prominent automotive company. You will manage the execution of warranty systems, oversee the development of training programs for new vehicle launches, and facilitate effective workflows for claim processes. Building a high-performing team and a robust technical expert network is crucial.

Key Responsibilities:

• Guide dealers in understanding and implementing technical guidelines

• Launch new vehicles with efficient training execution

• Establish and manage dealer repair capabilities through certification

• Provide back-office support for warranty processes

• Organize and plan dealer warranty audits

Requirements:

• 5+ years in a significant automotive after-sales position

• Education in automotive mechanics or high voltage preferred

• Fluent in English;
French beneficial

• Hands-on, pragmatic approach required

• Capacity to perform under pressure in fast-paced settings

Lead enhancements in technical quality and after-sales services as a Technical Quality Manager in the automotive industry.
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