Job Description & How to Apply Below
Drive exceptional customer experiences as an Experienced Service Advisor at Downtown Toyota. Harness your automotive knowledge and customer service skills to engage guests effectively.
Downtown Toyota, part of the Downtown Auto Group, is searching for a Service Advisor with 2-3 years of experience in the automotive field. You will facilitate service communications, coordinate repairs, and optimize customer experiences. This role requires a proactive approach to upselling and a commitment to building lasting relationships.
Key Responsibilities:
• Greet customers and assess their automotive needs
• Clearly explain service options and maintain communication
• Document repairs and manage service workflow
• Liaise with technicians to resolve complex issues
• Proactively promote services and customer loyalty programs
Requirements:
• Minimum of 2-3 years in a service advisor role
• Comprehensive understanding of vehicle maintenance
• Strong communication and relationship-building skills
• Ability to handle multiple tasks efficiently
• Proficient in dealership management systems
Bring your skills and passion for automotive service to enhance customer relations at Downtown Toyota.
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