Expert Service Advisor at Chrysler

Position: Expert Service Advisor at Downtown Chrysler
Join Downtown Chrysler as an Expert Service Advisor! Utilize your passion for cars and customer service to enhance guest experiences in the automotive industry.

As part of Downtown Auto Group, you will engage with clients, providing them with exceptional service from their first contact until after their visit. This position requires a deep understanding of automotive services, strong organizational skills, and an ability to deliver clear communication throughout each service procedure. Your goal is to foster trust and ensure customer satisfaction.

Key Responsibilities:

• Engage customers and identify their vehicle service needs

• Make informed service recommendations based on vehicle maintenance

• Manage work orders efficiently to optimize service workflow

• Communicate repair statuses to customers proactively

• Follow up post-service to maintain customer relationships

Requirements:

• 2-3 years experience in automotive service advising

• Strong grasp of vehicle maintenance protocols

• Excellent verbal and written communication

• Skills in sales and service upselling

• Competence in using automotive management software

Transform the automotive service landscape at Downtown Chrysler now!
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