Customer-Focused Parts Advisor

Position: Customer-Focused Parts Advisor Role
Drive exceptional service at Yorkdale Toyota as a Customer-Focused Parts Advisor. Engage with clients to provide expert automotive parts solutions tailored to their needs.

This role involves guiding customers through their parts inquiries while maintaining a detail-oriented approach to inventory management and service delivery. You'll be a key player in ensuring customer satisfaction by addressing their concerns promptly and professionally. Keeping up with product knowledge and industry standards is vital in this customer-centric position.

Key Responsibilities:

• Welcome customers and handle their inquiries efficiently

• Analyze customer needs to suggest appropriate parts

• Provide timely cost estimates and information

• Ensure thorough documentation for parts and inventory

• Promote dealership knowledge and special promotions

Requirements:

• High School Diploma or equivalent mandatory

• Fundamental automotive knowledge is preferred

• Strong communication and interpersonal skills

• Organized with a keen attention to detail

• Ability to lift over 50 lbs consistently

Support customer satisfaction and sales success as a Parts Advisor at Yorkdale Toyota.
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