Team Lead, Vehicle Services at Clutch

Join Clutch as a Team Lead, Service Coordinator in Toronto and ensure vehicles meet high-quality standards. Leverage your automotive expertise to manage service queues and enhance operational efficiency.

As a Team Lead, you'll oversee the entire vehicle service process, from intake to readiness for delivery. You will prioritize tasks, manage cross-functional communications, and identify areas for process improvement. Your experience in automotive service operations will be essential in this fast-paced role.

Key Responsibilities:

• Control vehicle service queue from start to finish

• Assess and prioritize vehicles based on delivery timelines

• Keep track of repair status and address delays

• Review repair estimates and approve necessary actions

• Act as liaison between teams for effective communication

Requirements:

• 5+ years of relevant automotive experience

• Deep understanding of vehicle repair processes

• Strong communication and collaboration abilities

• Experience in fast-paced operational settings

• Valid driver's license essential

Be a key player in enhancing Clutch's service operations and customer satisfaction as a Team Lead, utilizing your skills for quality control.
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