Lexus Service Advisor at Erin Park

Join Erin Park Lexus Toyota as a Service Advisor committed to exceptional guest experiences. Utilize your hospitality skills to assist customers and ensure a seamless automotive service process.

As a Lexus Service Advisor, you will be the first point of contact for guests, ensuring all their automotive needs are met with professionalism and care. This role requires experience in a luxury automotive environment and a passion for both service and vehicles. You'll create memorable experiences while collaborating with a high-performing team dedicated to excellence.

Key Responsibilities:

• Welcome and assist guests with a friendly demeanor

• Listen and document service requirements accurately

• Provide clear estimates for maintenance and repairs

• Conduct thorough vehicle walk-arounds for assessments

• Keep guests updated throughout the service process

Requirements:

• 1-2 years in a luxury dealership service role

• Proficient in using NPS programs for customer satisfaction

• Valid G driver’s license

• Strong interest in vehicles and service excellence

• Exceptional communication and follow-up skills

Elevate your career in automotive service at Erin Park Lexus Toyota.
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