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Job Description & How to Apply Below
Become an Automotive Service Advisor at Hogan Chevrolet, focusing on enhancing customer loyalty through quality service and support. Assist customers with their vehicle needs and ensure satisfaction.
In this full-time position, you will engage with customers by providing information on repair services and addressing their concerns. Your responsibilities include inspecting cars, recommending repairs, and liaising with the service manager to establish maintenance schedules. Effective communication will be key in explaining repair costs and processing transactions.
Key Responsibilities:
• Provide timely responses to customer repair inquiries
• Help customers book and check service appointments
• Recommend necessary repairs and upgrades upon vehicle inspection
• Collaborate with the service manager on vehicle care
• Maintain comprehensive records of customer interactions
Requirements:
• High school diploma or equivalent is essential
• Automotive service experience is preferred
• Strong communication skills required
• Problem-solving ability for customer inquiries
• Understanding of automotive repair and parts knowledge necessary
Support customer satisfaction as an Automotive Service Advisor at Hogan Chevrolet.
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