Customer Demand Planner Job Toronto area,Ontario Canada,Business

Description

Are You Ready to Make It Happen at Mondelēz International?

Join our Mission to Lead the Future of Snacking. Make It Possible.

You will develop the 0-24-month IBP forecast by brand and at the stock keeping unit (SKU) level. You will coordinate, challenge and influence building block with input from sales, marketing and other partners. In addition, you will review the disaggregated short-term demand plan, which includes SKU/location mix and weekly pacing. Finally, you will provide the finalized detailed demand plan by SKU to supply planners and adjust it based on feedback from supply planners or commercial teams.

How you will contribute

You will:

Contribute to the demand management cycle of the integrated business planning (IBP) process for your categories and to strategy and structure discussions

Liaise with the commercial and operational teams and develop ways to continuously improve communication between the functions to support the delivery of the business KPIs for their families

Manage forecast compilation process, which includes owning the short-term weekly plan and the long-term forecast (three or more months)

Interact with modelling team to generate statistical forecasting

Participate in the integrated business planning process and manage the demand planning tool

Perform root-cause analysis for continuous plan improvement for key service issues, forecast error and bias, and share output with appropriate leadership

What you will bring

A desire to drive your future and accelerate your career and the following experience and knowledge:

Experience in a fast-moving consumer goods or consumer packaged goods environment, preferably in food or other fast moving, dynamic industry where shelf life is a constraint

Experience with in an IBP/S&OP environment

Able to influence cross-functional teams, working on priorities and improving the plan

Excellent problem-solving skills, analytical skills – and able to understand and interpret data

Strong verbal and written communication skills

Team player who can work with many other functions on a daily basis

More about this role

The Customer Demand Planner is a key contributor to the Demand Planning segment of the Integrated Business Planning process, by leading the short to mid-term forecast planning (0-6 months) with key inputs from CBT and external customers (where applicable). This role will serve to facilitate multiple forums; generating insight and in turn will provide demand inputs accordingly. This forecast output is utilized for Revenue reporting, Production Planning and deployment to Mdlz locations.

Customer Demand Planning partners with the Category Demand Planning team and is a joint owner of gap reconciliation between the category and customer level forecast.

In addition to forecasting responsibilities, this person may be asked to lead root cause analysis, innovation management, or other ad hoc collaboration initiatives. The position will interface with Sales, Sales Strategy, Category Demand Planning, Supply Planning and others to communicate this forecast that drives our Operating Plan as well as supports key CS&L metrics and overall business results. An understanding of Supply Chain principles is required.

Goals:

Lead the build and articulation of customer demand forecast in 0-6 months

Alignment between Customer, Sales and IBP forecast.

Responsibilities:

1)
Reporting and Analytics

Build an un-biased/un-constrained CBT recommended category/PPG/sku shipment forecast using cross-functional inputs, consumption/shipment analysis and overlays that will be used for Revenue reporting, Production Planning and deployment downstream.

Review the disaggregated short-term demand plan, which includes SKU/location mix and weekly pacing.

Socialize customer forecast at a consolidated category view.

Maintain key parameters in APO such as proper sku mix, innovations, phase out and discontinuations.

Ensure that an accurate forecast is passed through the system with appropriate communication to Operations as part of the S&OE process.

Facilitate communication of updates/exceptions, explain variances vs. prior year, annual contract and prior estimate, and report on forecast…


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