Director of Client Services, Global Commerce

Drive strategic initiatives as Senior Director of Client Services in Brand Commerce, combining client relationship management with a global strategy focus. This hybrid role in Toronto primes you for success across commerce landscapes.

You will lead a diverse portfolio aiming for revenue growth through deep client engagement and innovative strategies. Collaborative efforts with creative and strategy teams will be crucial for translating client needs into long-term business opportunities. Harness your experience to strengthen executive-level partnerships, guiding clients towards measurable success.

Key Responsibilities:

• Forge long-term strategies for client retention and growth

• Act as a trusted advisor to key stakeholders

• Lead strategic client business reviews and planning

• Identify emerging trends to leverage client value

• Champion cross-functional collaboration for business opportunities

Requirements:

• Bachelor's degree with over 10 years of experience

• 5+ years managing senior commerce accounts

• Proven P&L ownership exceeding $10M

• Strong leadership and mentorship capabilities

• Expertise in eCommerce market dynamics

Shape client success and portfolio growth in this impactful leadership position.