Senior Product Manager

Exacare ai is a leading health tech company on a mission to build the AI operating system for post-acute care. Our platform turns messy, unstructured referral packets into clear clinical insights and next steps, so teams can make faster, safer placement decisions with less administrative burden. Today, exacare ai powers more than 2,000 facilities, and is growing rapidly.

We recently raised a $30M Series A led by Insight Partners, and are bringing world-class talent together to transform healthcare. If you like building, learning, and want to make a real impact, come join us!

We’re hiring a Senior Product Manager to join our Product team, perfect for someone who thrives in ambiguity and loves building alongside customers. We move fast, and many of the most important problems we’re tackling aren’t perfectly defined yet — we have a clear north star, but the path requires deep customer understanding, sharp product judgment, and relentless execution.

You’ll own major areas of our product roadmap end-to-end, from discovery and strategy to shipping and iteration. The scope includes improving our current platform, expanding feature depth in Skilled Nursing Facilities (SNFs), and building new functionality across six newer verticals we’ve launched in:
Home Health, Hospice, Palliative Care, Behavioral Health, Critical Care Hospitals, and Dialysis Centers.

This is an earlier-stage product-building environment: you’ll talk to customers constantly, validate needs, explore opportunities, and ship meaningful improvements quickly. You’ll work closely with Engineering (including AI/ML), Sales, Customer Success, Biz Ops, and Growth, and you’ll have real ownership over what we build, why we build it, and how it shows up for customers.

• Own your roadmap end-to-end:
  Define what we build and why — set strategy, prioritize ruthlessly, and drive execution from discovery to launch to iteration.
• Build through ambiguity:
  Take unclear customer pain points and turn them into crisp problems, product bets, and shipped solutions that deliver measurable value.
• Lead deep customer discovery:
  Spend significant time with customers to uncover workflows, frictions, and decision drivers, then translate those insights into product direction.
• Leverage AI to accelerate product development:
  Use AI-powered tools (e.g., Claude Code) to explore product concepts, mock up features, and validate workflows to gain alignment with customers and internal teams before scoping for Engineering.
• Improve the core platform:
  Identify high-leverage areas to make Exa Care faster, more reliable, and more delightful for users across referral intake, clinical insights, and workflow execution.
• Expand features in Skilled Nursing:
  Build new capabilities that deepen our leadership in our core market and strengthen adoption and retention.
• Build for new verticals (0 →
  1):
  Develop and launch features tailored to newer industries we’ve entered, including Home Health, Hospice, Palliative Care, Behavioral Health, Critical Care Hospitals, and Dialysis Centers.
• Partner with AI/ML teams:
  Work hands-on with engineering to shape AI-powered product experiences, from data inputs and model outputs to user-facing workflows and trust.
• Collaborate across GTM:
  Partner closely with Sales and Customer Success on deal support, customer feedback loops, and expansion opportunities, ensuring we build what helps us win and retain.
• Drive high-quality shipping:
  Write clear product requirements, align stakeholders, unblock teams, and ensure we ship quickly without sacrificing quality.
• Mentor and raise the bar:
  Provide guidance and mentorship to more junior PMs as the team grows, and help build strong product practices and culture.

• Experience:
  
  5+…